Get off your phone...Get off your phone...GET OFF YOUR PHONE!!!!

So first off.... Don't you LOVE my pin?!?!? I love it.... found it on Facebook and thought it was hilarious!

Ok. So I just have to rant for a minute. As you know, I work at Starbucks. My store has a drive thru. I LOVE working the drive thru. It's busy and fun. So, what's my rant?!?! CELL PHONES!!!! C'mon people! Get off your phone! I am so tired of being told to hold on while someone finishes their phone conversation...at the speaker box! I am tired of remaking drinks because "Oh...I had wanted that Iced not Hot!" Um...HELLOOOOOOO We repeated your order 2 times PLUS it was on the screen in front of you as you ordered! Her excuse?!?....."Oh...I was on the phone (while she is still holding the phone to her ear)..so maybe you didn't hear me...or maybe I didn't say it loud enough" ARE YOU KIDDING ME?!?!?!

Now.... I totally don't mind remaking a drink if I mess up or we mess up or it's our fault.... BUT.... It bugs the crap out of me to have to remake a drink because you were on your phone while you ordered...on your phone while you paid...on your phone while you took the drink from me....and on your phone while you complained about it not being Iced. OMG!!!!! It's sooooo rude!!!!!!!!

We work hard. We are expected to get your drink order right - the first time. We bust our butts to get you through the drive through with as little wait as possible.... but if you change your order...because you were on the phone...and I have to remake it.... you have now made everyone behind you late for work!

Whew! Don't be offended if you talk on the phone in the drive thru lane. Just please at least put the phone down while you talk to me. DO NOT put up 1 finger to tell me to "hold on"....DO NOT mouth the words "thank - you" or "no" so that I can't hear you and neither can the person on the other line.

We are people too. We do not work for you...we work for Starbucks. Treat me with some respect. I just spent 8 hours at the drive thru window...2 days in a row.... I have been told to hold on, I have said hello to you (by the speaker box) at least 4 times before you finally tell me what you want, I have been ignored completely, I have been handed a credit card without you even looking at me OR even rolling your window down all the way!, I have been yelled at, I have been told that I was wrong not you (of course...while you were on your phone)...AND the kicker.... I have handed you the wrong drink...and you drove off with it...still talking on your phone! That last one was hilarious because I handed her a Frapp. and she ordered a HOT Latte!!!!! She took off before I could catch her!!! HOW CAN YOU NOT REALIZE THAT YOU WERE GIVEN A COLD, BLENDED DRINK WHEN YOU ORDERED AN EXTRA HOT DRINK!?!?!?! oh wait I remember..... because you were on your phone!!!

Ok... so thanks for letting me rant. I realize that no Starbucks is perfect. We make mistakes...we're human. There are days when you will wait for a while in the drive thru.... but please know that we are doing our best. Show us the common courtesy of getting off your phone. And honestly, I rarely hand out the wrong drink...that one time just happened to be a fluke but the truth is there.... she didn't even notice because she didn't even look at me...she was on her phone.

We had a lady sit in the drive thru for 5 minutes yesterday, parked at our speaker box, windows rolled up....on the phone. One of the guys walked out to see if there was a problem - if she needed help - if there was anyone behind her... and no to all of it. She was just talking on her phone for 5 minutes. She finally ordered...came up to the window...still on the phone.

It's just hard to be perky and happy in the morning when I'm being disrespected at the drive thru window.

Sheesh!

Please take no offense. I am just expressing my frustration. I do NOT represent Starbucks in anyway... just myself.

But know that I appreciate it when you say thank you, or smile at me. I try to do the same for you.

Free tall coffee from Starbucks

Hey everyone. Sorry it's late notice but Starbucks is offering a free tall coffee to anyone who will pledge to volunteer for 5 hours! That's it...5 hours! Imagine what a difference we can make in our communities if everyone pitched in! Anyway, the promo is continuing through tomorrow the 25th. It was only for this week and I'm sorry that I didn't post on here sooner. Here is a brief intro...

Starbucks has teamed up with the HandsOn Network to launch the I’m in! campaign from Jan. 21-25 in the United States. Customers and partners are invited to pledge five hours of their time and in return, Starbucks will offer a free tall brewed coffee at U.S. company-operated stores and participating licensed locations. This is part of our StarbucksTM Shared PlanetTM program goal of generating more than one million annual hours of community service by 2015. (www.starbucks.com)


For more information click HERE

Free Samples....

Hey, so I started working the drive-thru yesterday and today. It is quite a challenge! =) But truly so much fun. I have been working every morning since last Tuesday so I am exhausted! I have tomorrow off...but Steve will be out of town....so no break for me! =)

Anyway, did you know....that at Starbucks.... we are supposed to be sampling throughout the day? That means.... yummy treats. We just started a really good breakfast sandwich thingy that is kinda hard to pronounce... but you should try it. The portabella mushroom one is really good. It almost tastes like a spinach and mushroom pizza. I liked it.

A friend of mine from my mom's club told me about Wal-mart giving out free samples. You will have to give feedback via email when you've tested the product....but I'm cool with giving my opinion so it works for me! Click HERE for the link. Click on the tab that says Free Samples and you are on your way! I am waiting to get my free sample of Gain detergent, Pamprin, and a lotion in the mail. =) I always like free stuff...even if it's only 1 little pack of liquid detergent...or 2 Pamprin pills....I will definitely use it! and it was free! =)

Ok...the house is quiet so I might take a nap. What!??! A nap!?!?!? Yup....no kids in the house... quiet...I think a nap sounds awesome! Don't call me...=) If you wake me up....it might get ugly! =) lol

Election results and I'm tired!

So, Hailey did not win the race for Secretary. A 5th grade girl who's mom is a teacher at the school, won. Hailey was pretty bummed. I mean, really bummed. I picked her up from school and I could tell she was about ready to fall apart as she walked to the car. You know that look of...if I could just get in the car without crying, I can fall apart when no one can see me...bless her heart. She just fell apart in the car. It made me sad to see her so disappointed...but after a bit she jumped back up and said...I have a song picked out for next year's speech! We are so proud of her for even running and we've told her that, over and over. I do hope that she runs for something next year... =)


I have been busy! I have worked everyday this week and weekend and will continue to work until Wed... I have Thursday off! =) I have to be at work no later than 3:55am...(( I was so extremely early for my first day but my second day...I was 4 minutes late. I left a few minutes later than the day before but underestimated how long it would take me to actually get there... I admit I was late...and take full responsibility...well... the shift supervisor decided to um...well...not be very nice. She made me stand outside for 15 minutes while she took care of the money inside the store. Now, I know that when money is being handled, every safety precaution should be taken...however...when I got to the store...she didn't have the money out yet... so I think it was more of a "I'm going to make a point!" type of attitude. BUT then, once I did get in the store...there was no explanation of why she left me out there. It was 4am and dark...it would've been nice to know why my safety was put at risk... one of the other employees told me that it was because of the money but the supervisor didn't say anything. As a matter of fact, she told me to go sit in the back and just get started on my book once I did get inside - instead of helping set up like I had done the morning before. Ok...I'm nearly 30...a mom... and I've worked for many years... there was no need to treat me as if I was a child and send me to the back room, nor was there a reason for me to be disrespected and left outside without a apology or anything. I apologized for being late...which she pretty much shrugged off. *sigh* Oh well....we're moving on... it really wasn't a big deal but I think she made it into something. ))

Needless to say.... I am SOOOOO tired! =) It's been really fun though. All of the stuff is coming back to me, and once again I come home smelling of coffee. All things have been worked out with me and that particular supervisor...so that is good...


I have been running around trying to find donations for our Fall Festival.... grocery stores, other stores, Costco, etc... Some places just told me straight up that they don't have any money left in their budget for donations so I'd have to wait until next year... others have told me that they have to ask a district manager....but my fingers are truly crossed and prayers being said for Costco and another locally owned grocery store. They both told me that they would get back to me on Monday....I hate asking for stuff....it's so far out of my comfort zone...but I did it! And it wasn't so painful...just a little nerve racking....but not as scarry as I thought it would be.

I started a Bible study on Wed (Beth Moore!) and they mentioned that they were in real need of nursery workers...a paid position and only on Wednesdays. I'm thinking...I might do that too! =) They offer the Bible Study at night... so I can bring my kids to the kids center...watch other people's kids...for 3 hours and get paid $10 an hour...then go back WITHOUT my kids for the night study. Money is so extremely tight right now that the lure of $30 for 1 morning...times 4 weeks... works out to be over $100. I think that would at least help with groceries or gas or maybe pizza for a treat. *sigh* don't you wish there was a money tree? I would love to have farm land for that!!!! =)

Hailey's running for student council!

So, Hailey has decided to run for Secretary. She is pretty excited. She came home yesterday with a list of names...I asked her who they were and she smiled so big and said...The people voting for me! =) How cute is she...

Anyway, we had to make a poster for her to put up in the cafeteria... so I thought I'd attach a picture. She did a great job...with minimal help from me... We'll keep you posted on the outcome. Voting is next week and all the students have to register to vote this week (how cute is that!) =) then they actually vote next Thursday. *fingers crossed* She is getting so big and so grown up. I couldn't be prouder!











Oh, I didn't realize that I didn't post about my first day at work. It was interesting. I forgot how much book training they do. Even though I've worked there before, they still have to re-train me because it's been so long. No biggie but it's just a lot of repetition of stuff I already know. I swear, I sat at the computer with another girl in training, and we spent 30 minutes watching a "training module" on how to mop and clean! Um...I have 4 kids... I think I can manage a mop! I don't go back until next week...at 4am! Whooo Hoooo!!! =)